Acting Smart and Being Smart

Of all the human failings that can destroy a business, arrogance is the deadliest.  it is the most readily acquired, the easiest to justify, and the hardest to recognize in ourselves. It’s different from greed, laziness, or dishonesty.  These faults are usually individual flaws, not contagious to entire companies….

5 Ways To Ruin A Good Sales Force

We’ve all read countless cautionary tales about once-mights companies that lost their way.  The horror stories usually blame products that haven’t kept up, dumb acquisitions, weak marketing strategies, byzantine decision-making procedures, or overloaded debt structures. There’s another major reason companies hit the skids, and I have yet to see…

Trust The Experts…To Be Wrong

There are two types of experts… and it’s very important to distinguish between them: There is the expert who can make something happen, and there is the expert who can tell you what he or she thinks is going to happen. Get all the advice you can afford from…

The Confidence Game

For about six weeks every year, beginning in late December and continuing through early February, football fans get the ultimate fix: the college bowl games, The NFL play-offs and, finally, the Super Bowl. It’s also an annual refresher course in winning and losing that separates the champs from the…

Take Your Work Seriously, Don’t Take Yourself Seriously

“Dilbert,” which is carried in 1,100 newspapers, has helped us laugh at the crazy dynamics of the workplace. Now if we could only start laughing at ourselves. The late and much beloved chief executive of Coca-Cola, Roberto Goizueta, had the ability. He could distance himself from a situation, and…

Inching Ahead Your Goal Line

Great goals make you stretch, not snap. You must stay focused on your goals above all else. Truly dedicated individuals won’t let anything interfere with attaining their goals. that’s why so few people become champions. It’s not easy. The late Red Auerback, famed Boston Celtics coach, was one of…

4th-Quarter Game Changers

Are life’s record smashing performances reserved for those sprightly early decades? Not for seasoned vets who know how to strew the seasoning. Colonel Harland Sanders began franchising Kentucky Fried Chicken at age 65, using $105 of his first Social Security check. TV journalism maven Barbara Walters was 68 in…

Courage–What Sets You Apart From The Crowd

In his final broadcast as anchor of the CBS Evening News a few years ago Dan Rather paid homage to people around the world who daily struggle with danger, sickness, death, disease, poverty and other challenges. Rather concluded his broadcast with the same memorable ending he used 24 years…

The 10,000-Hour Investment

Malcolm Gladwell’s Outliers: The Story of Success continues his steady stream of thought-provoking bestsellers. This book will make a lot of people feel much better about not achieving instant success. Gladwell maintains it takes about 10 years, or 10,000 hours, of practice to attain true expertise. “The people at…

Never Look A Gift Mule In The Mouth

The real pros know how to motivate themselves before they start having bad days. They look at work differently, not just not just as a means of making a living, but as a significant part of a quality life. Their particular mix of attitude, responsibility, cooperation and accomplishment make…