Acting Smart and Being Smart

Of all the human failings that can destroy a business, arrogance is the deadliest.  it is the most readily acquired, the easiest to justify, and the hardest to recognize in ourselves. It’s different from greed, laziness, or dishonesty.  These faults are usually individual flaws, not contagious to entire companies….

5 Ways To Ruin A Good Sales Force

We’ve all read countless cautionary tales about once-mights companies that lost their way.  The horror stories usually blame products that haven’t kept up, dumb acquisitions, weak marketing strategies, byzantine decision-making procedures, or overloaded debt structures. There’s another major reason companies hit the skids, and I have yet to see…

Messages To Help You Improve Your Attitude

Are you in a slump? Need a boost? I want to take the opportunity to share a few messages that might help you improve your attitude. They are straight out of my latest book, The Mackay MBA of Selling in the Real World.  Hope they help! Want even more helpful…

If You Don’t Have A Destination, You’ll Never Get There

Setting goals is simply the long-term version of keeping track of your time. Actually, a three-step process is involved: Setting goals Developing a plan to achieve those goals Keeping track of your time to make sure your plan gets executed When I was in Japan in 1983, we had…

Read Any Good Business Books Lately?

People who read business books earn more money – a lot more! – even in tough economic times.  According to a number of studies, business people who read at least seven business books a year earn over 2.3 times more than those who read only one per year. Why? One…

The Power Of ‘Why’

Whether you’re managing a team of employees or you’re on your own, remember that although what you do and how you do it are important, it’s the “why” that provides real motivation to succeed. An experiment conducted by the University of Pennsylvania’s Wharton School of Business demonstrates the power…

The ABC’s of Selling

Over the years I have learned (and keep learning) a lot about sales. I am hoping that my first hand experience can give you an edge and a head start to success. Here are some quick and easy ideas that can and will help you nail down your sales….

Hands-On Beats All Else

In the National Hockey League, there’s a saying: “You can’t ride the boards to glory.” In other words, you’ll never win the Hart Trophy–recognition for being the League’s most valuable player–with your fanny glued to the bench. For sales–as with everything else in life–there is no substitute for hands-on…

Giving Thanks For Your Customers

Today’s mail included the first holiday greeting of the season – for Thanksgiving.  One of our vendors sends us an eye-catching Thanksgiving card every year, thanking us for our business.  This is an approach I started my first year in business. What I love about this custom is that…

The Mike Litman Show

I had the pleasure and opportunity to talk with Mike Litman on his radio show about my new book The Mackay MBA of Selling in the Real World. This whole launch process has been a great opportunity to meet and talk to so many impressive and amazing people.  Mike…