Myths of the Marketplace

  1.       We don’t have any competition. This is the attitude that practically sank IBM, General Motors, Schwinn bikes, and every other company that thought they could disregard and/or abuse their customers endlessly because their products were unique and indispensable. Surprise! They weren’t. Every business, every individual, has competition….

Acting Smart and Being Smart

Of all the human failings that can destroy a business, arrogance is the deadliest.  it is the most readily acquired, the easiest to justify, and the hardest to recognize in ourselves. It’s different from greed, laziness, or dishonesty.  These faults are usually individual flaws, not contagious to entire companies….

5 Ways To Ruin A Good Sales Force

We’ve all read countless cautionary tales about once-mights companies that lost their way.  The horror stories usually blame products that haven’t kept up, dumb acquisitions, weak marketing strategies, byzantine decision-making procedures, or overloaded debt structures. There’s another major reason companies hit the skids, and I have yet to see…

Worrying Makes You Cross The Bridge Before You Come To It

Recently I saw a survey showing that 40 percent of the things we worry about never happen, 30 percent are in the past and can’t be helped, 12 percent concern the affairs of others that aren’t our business, 10 percent are about sickness–real or imagines–and 8 percent are worth…

The Confidence Game

For about six weeks every year, beginning in late December and continuing through early February, football fans get the ultimate fix: the college bowl games, The NFL play-offs and, finally, the Super Bowl. It’s also an annual refresher course in winning and losing that separates the champs from the…

Inching Ahead Your Goal Line

Great goals make you stretch, not snap. You must stay focused on your goals above all else. Truly dedicated individuals won’t let anything interfere with attaining their goals. that’s why so few people become champions. It’s not easy. The late Red Auerback, famed Boston Celtics coach, was one of…

4th-Quarter Game Changers

Are life’s record smashing performances reserved for those sprightly early decades? Not for seasoned vets who know how to strew the seasoning. Colonel Harland Sanders began franchising Kentucky Fried Chicken at age 65, using $105 of his first Social Security check. TV journalism maven Barbara Walters was 68 in…

Courage–What Sets You Apart From The Crowd

In his final broadcast as anchor of the CBS Evening News a few years ago Dan Rather paid homage to people around the world who daily struggle with danger, sickness, death, disease, poverty and other challenges. Rather concluded his broadcast with the same memorable ending he used 24 years…

Never Look A Gift Mule In The Mouth

The real pros know how to motivate themselves before they start having bad days. They look at work differently, not just not just as a means of making a living, but as a significant part of a quality life. Their particular mix of attitude, responsibility, cooperation and accomplishment make…

Celebrate The Child In You

Kids get excited about life. They see everything with fresh eyes, knowing they will find something new and different every time they look. Adults, on the other hand, look for what they know and expect. Imagine what we’re missing! We’ve forgotten the enthusiasm, the sense of surprise at experiencing…