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More street-smart ideas to try

You learn to be book smart in school, but you better not forget that you need to also be…

Your business is known by the customers you keep

Few issues baffle me more than the lack of service that businesses think their customers will tolerate.  I just…

The worst failure is the failure to try

Failure can become a weight or it can give you wings. That is the message I hear every spring…

Optimists see opportunities in challenges

Two hikers were camped out overnight in the mountains.  A thunderous voice roused them from their sleep.  The voice…

Be careful when offering criticism

When you offer criticism, be aware of whom you are criticizing and how they might receive it. Case in…

Mentoring works both ways

Anyone who doesn’t understand the value of one minute hasn’t been paying attention to my good friend Ken Blanchard. …

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